Bruna Oliveira Alves

Bruna Oliveira Alves is a Detail-oriented professional currently serving as a Project Analyst at Vivo (Telefônica Brasil) since February 2022, focusing on continuous improvement projects within the B2B Go to Market team. Prior experience includes roles as a Junior Customer Experience Analyst and Customer Experience Intern at Vivo, where Bruna successfully developed and implemented projects enhancing customer satisfaction. Additionally, Bruna co-founded Que Seja Doce SCS, overseeing cost management and brand loyalty strategies. Earlier roles include an internship in People and Management at Wevo - iPaaS, and administrative support positions at STRONG Conveniada FGV. Bruna holds a Bachelor's degree in Business Administration from Faculdade Strong Business School, completed in 2022.