Emanuelle Barbosa Matos

Emanuelle Barbosa Matos currently serves as Customer Success Implementation Data Center at Vivo (Telefônica Brasil) since July 2021, focusing on managing Data Center and IT services for clients while overseeing operational vendor management, guided by ITIL, COBIT, and ISO processes. Previous experience includes a role as IT Services Technician at Cencosud S.A. from May 2015 to June 2022, and a position in Commercial Automation at ABCG Informatica Ltda in 2015, where responsibilities involved assembling electronic devices and providing technical support. Earlier, Emanuelle served as Office Assistant at SIC - Serviço Integrado de Contabilidade, gaining knowledge of ICMS legislation and handling fiscal documentation. Emanuelle is pursuing an MBA in Strategic Information Technology Management at Estácio, following an undergraduate degree in Information Technology Management from Centro Universitário Estácio Uniradial Santo Amaro.