Jully Santos

Jully Santos possesses extensive experience in marketing and customer experience, currently serving as a Consultora de marketing - Produtos at Vivo (Telefônica Brasil) since November 2017. Responsibilities include managing product development and aligning business strategies with customer experiences to enhance revenue and retention. Previous roles at Vivo involved significant contributions to customer journey optimization, process improvement, and strategic initiatives based on customer insights. Prior to Vivo, Jully held an administrative position at B2W Digital from May 2013 to May 2017. Jully is currently pursuing a specialization in Marketing at FIA Business School, complementing a Bachelor's degree in Marketing from Universidade Anhembi Morumbi.