Collins Lo

Collins Lo has extensive experience in IT support and system administration, currently serving as an IT System Administrator and Senior IT Support Specialist at VIZ Media since February 2019, where responsibilities include providing escalated user support and mentoring helpdesk personnel. Prior to this role, Collins worked at Geek Squad as an Advanced Repair Agent, where business practices were consulted and new workflows implemented, significantly improving repair turn-around times. Additional experience includes various roles at Best Buy, focusing on sales and training associates. Collins holds a Bachelor of Science in Business Administration with a concentration in Information Systems from San Francisco State University.