Mark Turner

Mark Turner has extensive experience in technical support and IT services, currently serving as a Senior Support Specialist at Vizient, Inc. since February 2020. Prior to this role, Mark worked at Southwest Airlines, where responsibilities included providing comprehensive support in a 24/7 Service Desk environment as a Senior Service Desk Specialist. Earlier experience includes technical analysis at AIG, where Mark managed escalated calls and coordinated onsite support, as well as a position as a Field Service Technician at Clearwire, focusing on customer retention and troubleshooting. Mark's career began with an internship at the City of San Marcos, providing desk side support, and is supported by a Technical Certificate in Network and Computer Maintenance from Gary Job Corp.