VMC Technologies Pvt. Ltd.
Santhosh N is an experienced manager and technical support engineer with a background in product support and data analysis across multiple organizations. Currently at VMC Technologies Pvt. Ltd. as a Manager in Product Support, Santhosh oversees customer issue resolution, diagnoses system problems, and coordinates with internal teams for escalated issues. Previously at CapMinds, contributions included data extraction, database maintenance, and performance analysis, while also working closely with teams to enhance processes. At Excelent IT Solutions, responsibilities involved monitoring network performance and performing server maintenance tasks. Santhosh holds a Master's degree in Cybersecurity & Information Security and a Bachelor's degree in Computer Application from the University of Madras, along with a Frontend Web Development certification from Relevel.
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VMC Technologies Pvt. Ltd.
VMC Technologies delivers a virtual PBX ecosystem that offers superior communication experience for client organizations; enabling their customers and employees to easily connect regardless of location and device. VMC MCUBE X, the cloud receptionist solution built around the VMC MCUBE platform, offers a unified, adaptive communication service that can be setup, provisioned and managed on demand for smooth communication, higher business productivity and excellent service delivery. MCUBE Track a virtual call tracking system eliminates all limitations associated with a manned PBX system and offers advanced functionality like instant pickup, easy to navigate IVRS, multi-level call routing, automatic call log maintenance, call recording and call tracking. With MCUBE Track business can easily stay mobile yet connected to clients, maintain a track of all incoming calls. Targeted at service oriented businesses with mobile workforce, distributed work environments, businesses without branded numbers that connects all employees with single number across healthcare, auto, retail, real estate, education, entertainment and recruitment industries. With VMC MCUBE, businesses can benefit by bringing disparate pieces of voice communication under one service for a seamless deployment, on demand provisioning and real time management. Key Value Propositions Anytime, Anywhere Productivity Pay as you Grow Easy to Use Interface High Availability Intuitive Analytics