Alan Joseph

Alan Joseph is a Client Success Manager at VMock, responsible for managing a portfolio worth USD 1.2 million and ensuring a Net Revenue Retention of 95% across more than 50 North American and Canadian accounts. With a proven track record of driving revenue growth and enhancing customer relationships through education on industry best practices, Alan also supervises a Client Success Analyst and collaborates on product roadmap development based on customer feedback. Prior experience includes a role as a Sales Management Associate at Citi, where Alan managed investment portfolios for high-net-worth clients, and contributions at the International Management Institute in corporate relations and placements. Additionally, internship experiences include operations management at DCM Shriram Ltd and training at NTPC. Educational credentials encompass a Post Graduate Diploma in Management from the International Management Institute and a Bachelor’s Degree in Mechanical Engineering from NSS College of Engineering.