Reliable and easy to manage contact center software designed and optimized for agents to accomplish more and to do it faster in a multichannel world.

Software

VocalCom S.A.

VocalCom S.A.'s headquarters in Paris, France

Nicolas Mestchersky

Emanuel Cammarata

Myriam Ghedas

Carlos Domínguez García

Ombeline Bernard Manusset Allant

Karine Palacios

Andres Braceras

The Sales Team at VocalCom S.A. is responsible for driving revenue growth by identifying and securing new business opportunities, managing client relationships, and expanding the company's market presence across various regions including Benelux, France, the UK, the USA, Colombia, México, Iberia, Morocco, and other global territories. This team works collaboratively to develop strategic sales initiatives, manage channels and alliances, and ensure that clients receive tailored solutions to maximize their contact center efficiency and performance.

Sales Team

The Customer Support and Success Team at VocalCom S.A. ensures that clients effectively utilize their contact center software by providing expert technical assistance, coordinating service needs, and fostering customer satisfaction. This multidisciplinary team, ranging from support engineers to customer success managers, collaborates to resolve issues promptly, optimize software use, and drive overall user success in a multi-channel communication environment.

Customer Support and Success Team

The Leadership Team at VocalCom S.A. is responsible for setting the strategic vision and direction for the company. This includes driving product innovation, expanding market reach, optimizing revenue streams, and ensuring technological leadership in the multichannel contact center software industry. They ensure that the company’s solutions remain reliable and efficient, empowering agents to perform optimally.

Leadership Team

The Project Management Team at VocalCom S.A. is responsible for overseeing the planning, execution, and completion of contact center software projects. This team ensures that projects are delivered on time, within scope, and meet the company’s quality standards, facilitating seamless integration and enhanced efficiency for clients in a multichannel environment.

Project Management Team

The Software Development team at VocalCom S.A. is responsible for designing, building, and maintaining the company's contact center software. This involves creating reliable, user-friendly applications optimized for multichannel communication, ensuring seamless integration and implementation, and continuously enhancing the software to improve efficiency and functionality for agents. The team collaborates closely to deliver robust and scalable solutions that meet the dynamic needs of modern contact centers.

Software Development

The Engineering Team at VocalCom S.A. designs, develops, and optimizes reliable and user-friendly contact center software. This team ensures seamless integration with various communication channels, conducts rigorous testing, leverages big data for enhanced performance, and implements scalable cloud solutions to enable agents to achieve tasks efficiently.

VocalCom S.A.

Org chart

Teams

Sales Team

Customer Support and Success Team

Leadership Team

Project Management Team

Software Development

Engineering Team

Offices

VocalCom S.A.

Org chart

Teams

Sales Team

Customer Support and Success Team

Leadership Team

Project Management Team

Software Development

Engineering Team

Offices

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