Caio Plata is a Tech Lead at Vocalcom, specializing in cloud solutions and infrastructure. They have previously held various roles including Analyst of Infrastructure and Projects for the LATAM region, where they focused on VoIP platforms in cloud environments and supported international teams. Caio's work includes managing support teams, coordinating projects, and ensuring customer satisfaction through effective ticket management and direct client relationships. They hold a degree in Information Technology from Impacta Tecnologia, completed in 2023.
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