Zama Mdletshe

Zama Mdletshe is a seasoned IT professional with extensive experience in technical support roles across various companies. Currently serving as a Technical Officer at Vodacom since November 2023, Zama has previously worked at SEACOM LTD in the Information Technology Service Desk role since February 2021. Further experience includes positions at African Resonance as Tier 1 Technical Support and vumatel as a Tier 1 support agent. Zama's background includes troubleshooting and configuring ADSL and fibre modems and resolving issues related to line problems and internet connectivity. Earlier roles also include call centre agent at Aegis Global, client contact centre agent at Gijima, and IT Support Technician at Home Affairs South Africa. Zama holds a Certificate in IT - CCNA (1-4) from Central Johannesburg College, completed between 2013 and 2014.