Jubaidur R.

Team Lead Customer Experience CX Specialist at Vodafone Australia

Jubaidur R. has a diverse work experience in the telecommunications industry. They started their career at Telenor Group in 2007, where they worked as a Project and Process Analyst for two years before transitioning into a Sales and Marketing Specialist role from 2009 to 2011. After that, they joined Axiata as a Sales and Marketing Manager from 2011 to 2014. In 2015, they moved to Vodafone Australia as a Business Specialist until 2017. Currently, they are working at Vodafone Australia as a Team Lead and Customer Experience Specialist.

Jubaidur R. has a Master of Business Administration (MBA) degree in Marketing from North South University. They also completed a Diploma of Project Management from TAFE NSW in 2017.

Prior to that, Jubaidur R. pursued a Bachelor of Business Administration (BBA) Program at Jahangirnagar University, specializing in Marketing and Project Management.

In 2020, they obtained a Certificate of Attainment in Customer Engagement, Social Media, and Marketing Communications from TAFE NSW.

In terms of certifications, Jubaidur R. has completed several courses on project management, including "Project Management Foundations: Procurement," "Project Management Foundations: Stakeholders," "Managing Project Communication," "Managing Project Schedules," and "Managing Project Quality," all obtained from LinkedIn in 2017. Additionally, they obtained certifications in "Building Customer Loyalty" from LinkedIn in 2019, and "Building Resilience" and "Journey Mapping: Case Study in Action" from LinkedIn in 2021.

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Previous companies

Telenor logo
Axiata logo
Vodafone logo

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Timeline

  • Team Lead Customer Experience CX Specialist

    2017 - present

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