Teun van Liempd

Teun van Liempd is a seasoned professional with extensive experience in customer journey enhancement and process improvement, currently serving as Chapter Lead for Customer Journey & Process Improvement B2B at VodafoneZiggo since February 2019. In this role, Teun leads a team focused on refining customer journeys and implementing business changes. Previous positions at VodafoneZiggo include Senior Program Manager for Customer Experience & Processes and Team Lead for Process Design & Improvement. Prior to VodafoneZiggo, Teun held the position of Team Lead for Business Process Management at Sligro Food Group and worked at Accenture as a Technology Strategy Consultant, where responsibilities included short- and long-term strategy development across multiple European countries. Teun has foundational experience as the founder of Honderd2, providing web design and development services, and conducted a Master research project on Offshore Software Development. Teun holds a Master’s degree in Business Information Systems from Eindhoven University of Technology and a Bachelor’s degree in Mens en Informatica from Fontys Hogeschool Eindhoven.