Bev Bartlett

Bev Bartlett is a strategic innovator and the current Group Head of Digital Care at Vodafone, where they lead digital transformation initiatives focused on Conversational AI and customer experience enhancement. Prior to this role, Bev served as Senior Manager TOBi Everywhere, implementing AI strategies that significantly improved operational efficiency. Their extensive experience includes various leadership positions in companies like Nationwide Building Society and m-hance, where they contributed to digital transformation and operational management. Bev holds a BSc Hons in Business & Technology from Sheffield Hallam University and an MBA with distinction from the University of Surrey.