Carsten Wallmeier is an accomplished telecoms expert and service enthusiast with extensive experience in customer service and corporate strategy. Over the years, Carsten has held various managerial roles, including Director Technical Care at Vodafone, where they optimize processes and manage incident hotlines for housing customers. Carsten's educational background spans international studies, having earned advanced degrees from institutions such as The Johns Hopkins University and Trinity College, Dublin. A strong advocate for personal growth, Carsten is known for their empathic leadership and passion for developing innovative service strategies across different channels.
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