Heraa Esam is a sales agent at Vodafone Egypt, currently working since January 2023, focusing on customer service. Prior experience includes a role as a Direct Sales Representative at QNB Bank from April 2023 to January 2024, specializing in loan sales, and a previous position as a Customer Service Officer at Vodafone in mid-2022. Additionally, Heraa served in public service and administrative roles with the General Authority for the Eradication of Adult Education in Assuit Governorate from July 2020 to July 2021, and as a Ticket and Airline Reservation Officer at El Ghanim Tourism Company in late 2020. Heraa holds a Bachelor of Laws (LLB) from Assiut University, completed in July 2020, and is pursuing a Master of Laws (LLM) in English Law at the same institution.
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