Mircea Bob

Mircea Bob has extensive experience in customer care and technical support, currently serving as Customer Care Manager at BLITZ since April 2021, where responsibilities include developing a Customer Care Department and monitoring team performance. Previously, Mircea worked at Vodafone as Team Leader for Technical Support Business, overseeing technical support for business customers, and spent over a decade at UPC Romania in various roles, including Technical Support and Back Office Team Leader and Technical Help Desk Team Leader, managing support teams for both business and residential clients. Mircea's educational background includes a Bachelor's degree in Communication and Public Relations from Universitatea „Babeș-Bolyai” din Cluj-Napoca.