Stefanie T. is a Senior Expert in Customer Experience with extensive experience in digital journeys and chatbot management at Vodafone from 2020 to 2024. Previously, Stefanie worked as a Press Officer for Mehr Zeit Für Kinder E. V. from 2007 to 2009 and as a Project Manager at CP/COMPARTNER Agentur für Kommunikation GmbH from 2009 to 2014. They also served as a Digital Services Manager and Product Owner for Chatbots at Unitymedia from 2016 to 2018. Stefanie holds a Magister degree in Political Science, Public Law, and Nordic Philology from Westfälische Wilhelms-Universität Münster, obtained in 2006.
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