Gareth James

Gareth James has over 18 years of experience in the telecommunications industry, primarily with Three. Since joining Three in May 2010, Gareth has advanced through multiple roles, including Lead Technical Customer Experience Manager, Technical Customer Experience Manager, and Operational Service Reporting Manager. Additional positions held at Three include Service Performance Management Transformation Analyst, Operational Reporting Analyst and Developer, Technical Root Cause Analyst, RAN Engineer, and Network Reporting Analyst. Prior to Three, Gareth spent five years at Vodafone as a Retail MI Analyst and Store Manager, gaining valuable experience in operational and customer-facing roles.