Kyle Henry

Kyle Henry is a Quality Assurance Engineer at Volanno since August 2018, specializing in generating incident tickets and providing application troubleshooting for customer incidents. Prior experience includes roles at PCCW Global as an IT Helpdesk professional, where basic troubleshooting and ticket management were key responsibilities. Kyle's background also features management positions, including Head Bartender at National Golf Club, Inc., where event management for large groups was crucial, and Office Manager at MWR, responsible for overseeing contracts and office operations. Additionally, experience as General Manager at Choice Hotels International involved comprehensive hotel operations and employee management. Kyle holds a Technical degree in Computer/Information Technology Administration and Management from My Computer Career, a Bachelor of Applied Science degree from the University of Maryland Global Campus, and an Associate of Science in Computer Science from the College of Southern Maryland.