Kaylene Naidoo

Group OTC Sales Manager at Volkswagen Group South Africa

Kaylene Naidoo holds an MBA from MANCOSA and a Bachelor's degree in Economics from Nelson Mandela University. Currently, Kaylene serves as the Group OTC Sales Manager and Regional After Sales Manager at Volkswagen Group South Africa, where expertise in After Sales consulting, customer satisfaction, dealer growth, and profitability is applied. Previous roles at Volkswagen include After Sales Marketing Manager and Service Marketing and Programmes Coordinator, focusing on marketing strategies, customer loyalty, and workshop productivity. Kaylene's early career included experience as a Senior Information Services Buyer, specializing in IT procurement and supplier negotiations. With a strong track record in enhancing service market share and dealer profitability, Kaylene Naidoo is a key player in driving strategic After Sales objectives within the automotive sector.

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Volkswagen Group South Africa

Established in 1946, Volkswagen Group South Africa is a wholly owned subsidiary of Volkswagen Aktiengessellschaft (VWAG) in Germany. It is the largest German investment in South Africa and is a major contributor to foreign direct investment, technology transfer and skills development. Volkswagen Group South Africa is located in Uitenhage, an industrial town some 35 km from Port Elizabeth in the Eastern Cape. For generations, Volkswagen Group South Africa has led the pack in the key areas of transformation. We set key targets and measure our success, which is the reason we have such a proud record as a responsible corporate citizen. Volkswagen Group South Africa believes very strongly that job creation and skills development will fuel transformation. Our first priority, therefore, is to build a strong and successful business which protects and creates jobs within Volkswagen Group South Africa and the broader Volkswagen family of suppliers and franchised Dealers. As a multi-national corporation, Volkswagen Group South Africa also has a strong commitment to boost foreign direct investment in South Africa and to promote the transfer of world-class technology, knowledge and skills. Hundreds of Volkswagen Group South Africa employees at all levels have received training at Volkswagen plants throughout the world.