Neville Fletcher

Neville Fletcher has extensive experience in the automotive industry, currently serving as the Service Quality Engineer for Volkswagen Group South Africa since October 2013, where responsibilities include consulting and coaching on strategic After Sales objectives across the Sub Saharan Africa region. Previously, Neville held the position of Market Area Manager at General Motors South Africa from June 2003 to August 2013, where duties encompassed sales performance management and customer satisfaction. Prior roles also include District Service Manager and Area After Sales Manager, emphasizing customer resolution and service standards. Neville's educational background includes an Engineer's Degree in the Motor Industry and various certifications in sales and motor trade theory.