Raoni Melo

Raoni Melo has over 12 years of experience in the automotive industry, primarily with Volkswagen do Brasil, where responsibilities have included developing and implementing post-sales business improvement strategies and achieving key performance indicators. Raoni's career has progressed from an intern to a Senior National Consultant in Post-Sales, focusing on growth opportunities and process optimization. Earlier roles included supporting dealerships in achieving post-sales results and working with South American and Caribbean importers to enhance customer satisfaction and services. Raoni also gained initial experience at Johnson Controls Automotive in the Quality department, where the emphasis was on identifying and reporting quality non-conformities.