Ricardo Salgueiral

Ricardo Salgueiral has extensive experience in customer service and operations management within the financial sector. Currently serving as the Customer Experience & PMU Team Leader at Volkswagen Financial Services in Portugal since April 2021, Ricardo previously held leadership roles in contract and loyalty management and contact center operations. From April 2010 to April 2021, Ricardo worked at Banco Primus as Responsável de Operacoes, overseeing customer support, insurance management, restructuring processes, and team management. Prior roles include administrative technician positions at GE Money Bank and Cybergal, focusing on credit proposal handling and IT support. Ricardo’s expertise encompasses process improvement, performance evaluation, and partnership management across various financial products.