Volkswagen Group Canada Inc.
Joel Abi-Youssef is an experienced professional currently serving as a Parts Wholesale & Collision Specialist and Academy Training Specialist at Volkswagen Group Canada Inc. since March 2020, where responsibilities include acting as a subject matter expert for Audi and Volkswagen training curricula and enhancing dealer network certification. Prior experience includes roles as Sales Manager & Customer Service Lead at TeKXxpress Canada, where training staff in customer service excellence was a focus, and Youth Counsellor for The Corporation of the Town of Ajax, where Joel engaged youths in community-building programs. Previous positions also include Bilingual National Support Specialist at East Penn Canada, Bilingual Customer Relations Coordinator at Hyundai Auto Canada Corp., and Engineering Student I at the City of Ottawa. Joel holds a Bachelor of Science in Biomedical Sciences from the University of Ottawa, supplemented by a minor in Psychology.
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Volkswagen Group Canada Inc.
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Volkswagen Group Canada (VGCA) is a subsidiary of Volkswagen AG, a global organization involved in the distribution and sale of automobile and automotive products throughout the world. The Volkswagen Group, headquartered in Wolfsburg, Germany, is the world's second largest automobile manufacturer and the largest in Europe. The group is comprised of twelve brands: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN. VGCA is proud to be headquartered in Ajax, Ontario and supports over 180 Volkswagen and Audi franchised Canadian Dealers from coast to coast. The Ajax location houses our national operations for the Volkswagen, Audi and Lamborghini brands, Electrify Canada, Technical Training Centres, a Regional Parts Distribution Centre as well as Support functions -- Legal, Warranty, Customs and Logistics, Human Resources, Purchasing and our Accounting Services group. Accounting Services is responsible for the Accounting functions not only for our Canadian operations, but also for Volkswagen Group of America, including the new Chattanooga, Tennessee manufacturing facility, Audi of America, Lamborghini and Bentley. Additionally, VGCA has a Technical Training Centre in Laval, Quebec and a second Regional Parts Distribution Centre based in Richmond, British Columbia.