Joel Abi-Youssef

Joel Abi-Youssef is an experienced professional currently serving as a Parts Wholesale & Collision Specialist and Academy Training Specialist at Volkswagen Group Canada Inc. since March 2020, where responsibilities include acting as a subject matter expert for Audi and Volkswagen training curricula and enhancing dealer network certification. Prior experience includes roles as Sales Manager & Customer Service Lead at TeKXxpress Canada, where training staff in customer service excellence was a focus, and Youth Counsellor for The Corporation of the Town of Ajax, where Joel engaged youths in community-building programs. Previous positions also include Bilingual National Support Specialist at East Penn Canada, Bilingual Customer Relations Coordinator at Hyundai Auto Canada Corp., and Engineering Student I at the City of Ottawa. Joel holds a Bachelor of Science in Biomedical Sciences from the University of Ottawa, supplemented by a minor in Psychology.