Volkswagen of America
Jessica Monzo has extensive experience in the field of operations and technical support. Currently serving as a CRM Integration Specialist and having held roles as Supervisor and Team Lead at Volkswagen of America, Inc. since October 2014, Jessica provides technical support on over 100 applications and systems for employees and dealership personnel nationwide. Prior to this, Jessica worked at Men's Wearhouse for a decade, progressing through various roles including Assistant Store Manager, Store Manager, and Operations Manager, contributing to the company's status as the largest Men's specialty retailer in North America. Jessica holds a Bachelor's Degree in Human Resources Management from Indiana Wesleyan University and an Associate of Science in Business Administration and Management from Macomb Community College.
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Volkswagen of America
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Founded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (VWoA) is headquartered in Herndon, Virginia. It is a subsidiary of Volkswagen AG, headquartered in Wolfsburg, Germany. VWoA’s operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state -of-the- art manufacturing facility in Chattanooga, Tennessee. The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. VWoA sells the Atlas, Beetle, Beetle Convertible, CC, Golf, Golf Alltrack, Golf GTI, Golf R, Golf SportWagen, e-Golf, Jetta, Passat, Tiguan and Touareg vehicles through approximately 652 independent U.S. dealers