Debbie van der Waard currently serves as Service Delivery Manager and Coordinator Customer Experience at Volkswagen Pon Financial Services since December 2019. Prior experience includes roles at Yarden Uitvaartorganisatie from February 2013 to August 2019, where Debbie held positions as Teamleider Operations, Supervisor Teleservice, and Medewerker Teleservice focusing on sales of insurance products. Earlier experience includes Office Manager at Traverse Adviesgroep and a customer service role at ONVZ. Debbie's career began at Voice Data Bridge as Teamleider. Educational achievements include multiple certifications from the NLP Academie, a Green Belt in Process Optimization from 12Mprove, and leadership training from Nyenrode Business University. Additional professional development includes training at De Baak and Lean Six Sigma Partners.
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