Regiane Candida

Regiane Candida is an experienced operations leader with a strong background in customer success and team management. Currently serving as the Head of Operations at VOLL since January 2020, Regiane excels in leading teams and developing talent to achieve customer satisfaction goals through a collaborative approach. Previous experience includes working as a Customer Success Manager at VOLL and as a Commercial Manager at Gemma Viagens, where Regiane focused on strategic planning and sales performance. Additionally, Regiane served as a Customer Service Supervisor at Belvitur, overseeing high-quality service standards. Educational qualifications include an MBA in Business Management from Ibmec, a postgraduate degree in People Management and Emotional Intelligence from FGV, and a Bachelor's degree in Business Administration from FEAD, along with training in Agile Methods from FGV Educação Executiva.