Runalim Sarma

Head of Customer Success (Global) at Volopay

Runalim Sarma has a diverse work experience in various roles and industries. From 2012 to 2014, they worked as a Senior Software Engineer at Capgemini, a multinational IT consulting corporation. Runalim then moved on to HolidayIQ.com, where they were an HR Intern in 2016 and a Leadership Trainee in 2017. In 2018, they joined IQLECT as a Corporate Strategist, where they were responsible for creating analysis reports and dashboards using tools like Tableau and Excel. From 2019 to 2022, they worked at Volopay, starting as a Manager of Customer Success and later becoming the Senior Customer Success Manager for the Singapore market. Runalim ultimately became the Head of Customer Success (Global) at Volopay, leading customer success initiatives worldwide. Runalim's work experience showcases their expertise in customer success, HR, and IT consulting.

Runalim Sarma has a Bachelor's degree from the National Institute of Technology Silchar. Additionally, they have pursued an MBA from SVKM's Narsee Monjee Institute of Management Studies (NMIMS), Bangalore. However, specific start and end years for both degrees have not been provided.

Links

Previous companies

Capgemini logo

Timeline

  • Head of Customer Success (Global)

    July, 2022 - present

  • Senior Customer Success Manager (CSAM) - Singapore Lead: Cards and Payments

    February, 2022

  • Manager, Customer Success

    August, 2019