Laura Southgate

Laura Southgate is a seasoned professional with extensive experience in technical writing and content development. Currently serving as a Senior Technical Writer at Volpara Health since February 2020, Laura has previously held the position of Senior Content Developer at Xero from October 2009 to December 2019, where significant contributions were made to the award-winning Xero Central website. Laura's roles at Xero included Project Content Developer and responsibilities in the Learning and Development team, focusing on content for the Business Help Centre and support training. Earlier experience includes a Production Assistant role at McGovern Online, involving website testing and user guide production. Laura holds multiple academic qualifications, including a Master's in Creative Writing from Victoria University of Wellington and a Master's in English from The University of Auckland, along with additional studies in Information Design.