Michael Whitehurst is a customer success, service, and support expert with extensive experience in building and leading technical teams. They previously held the position of Senior Director of Customer Success at Vapor.io, where they wore multiple hats to enhance customer onboarding and support. At Everbridge, they served as Vice President of Technical Support, successfully shepherding the organization through significant growth. Michael's leadership journey also includes founding SpokeGrenade and roles at NetIQ and Enron Corp., where they developed customer experience strategies and managed global support teams. Currently, they are the Director of Customer Experience at Voltage Park and a Fractional COO at twrk, focusing on operational excellence and customer retention strategies.
This person is not in the org chart
This person is not in any teams
This person is not in any offices