Bill Sibley

Bill Sibley is an experienced IT professional with a background in technical support, system administration, and network operations. Currently serving as a Technical Support Specialist at Voltera since February 2022, Bill has previously held roles including ServiceNow Administrator and Quality Assurance Engineer at eSentire from February 2017 to September 2020, and Director at SIBS Technology Consulting Inc. from March 2016 to February 2017. Bill's expertise encompasses managing Active Directory and Exchange Servers, configuring network devices, and deploying internal communication systems. With experience as a Test Engineer and TAC Support Engineer at Trustwave, Bill has also worked as a Network Operations Technologist at Corridor Communications Inc., where responsibilities included maintaining Macintosh and Linux servers and supporting an ISP network. Bill began a career in customer service at Rogers Communications, advancing from Customer Care Agent to Shift Leader. Bill holds a Diploma in Information Systems - Networking Technology from the Southern Alberta Institute of Technology.