George Raptis

George Raptis is currently the Customer Experience Manager at Volton Ελληνική Ενεργειακή, leading the Voice of the Customer initiative and forecasting across touch points. Previously, at PMM Public MediaMarkt, George supervised customer operations processes and systems, focusing on transforming systems and optimizing customer experience. At OPAP, George served as a Personal Advisors Acting Manager, managing teams' productivity and implementing process improvements. With experience in technical support and sales, George has a strong background in customer service and process optimization.