Daniel Couto

Daniel Couto serves as VP of Customer Services at Volue since September 2025, leading a 150-member Consulting and Customer Support organization focused on optimizing energy production and trading. Previously, Daniel held the position of Chief Customer Officer at Miro from February 2024 to August 2025, where a global post-sales team of 250 was directed to elevate customer satisfaction. Prior roles include VP of Client Success EMEA at Pegasystems, COO for SAP Customer Experience, and various leadership positions at SAP Hybris, where accomplishments involved expanding teams and improving renewal rates. Daniel's educational background includes an MBA from IE Business School and a recent degree in Business Sustainability Management from the Cambridge Institute for Sustainability Management.