Larissa Heap

Larissa Heap, LMSW, has extensive experience in mental health services, currently serving as Quality Assurance Manager for the Michigan Crisis and Access Line (MiCAL) at Common Ground, where responsibilities include managing quality operations and implementing innovative practices. Previous roles include Quality Improvement Trainer, Employee Assistance Program Manager at Beaumont Health System, and SED-W Coordinator/DHS Liaison at Common Ground, where Larissa provided vital training and support for mental health needs within child welfare systems. Educational qualifications include a Master of Social Work from the University of Michigan, alongside dual Bachelor's degrees in Music Education and English Language and Literature.