Cody Finch

Quality Assurance Engineer at Volusion

Cody Finch has a diverse work experience that spans across multiple industries. Cody began their career at Averett University, where they worked as a Peer Tutor, providing assistance to students struggling with Math and Computer Science classes. Cody also worked as a Library Student Assistant, handling tasks such as checking in and out books, managing the virtual catalog, and maintaining a quiet studying environment.

Cody then moved on to A Small Orange, where they worked as a Web Advisor. In this role, they resolved issues related to website hosting services, including troubleshooting code, optimizing databases, and resolving server-side problems. Cody also assisted clients with billing discrepancies.

Most recently, Cody worked at Volusion, starting as an eCommerce Support Engineer. Cody'sprimary responsibilities included providing introductory assistance and support to customers using the Volusion platform, which involved guiding customers through every part of the system and resolving any issues that arose. Cody then transitioned to the role of Senior eCommerce Support Engineer, where they provided advanced technical support to merchants using the platform. Cody's duties included troubleshooting complex errors, resolving issues with CSS, JS, and SQL code, and assisting with custom integrations using Volusion APIs. Cody later took on the role of Quality Assurance Engineer, where they focused on resolving complex issues with the Volusion platform, working closely with the Engineering department to identify and implement solutions. Cody also conducted quality assurance testing on upcoming releases to ensure minimal regression and confirm functionality of new features.

Cody Finch obtained a Bachelor of Science (B.S.) degree in Computer Science from Averett University, where they studied from 2012 to 2015. In addition, they also acquired a certification as a Bacchus Peer Educator from Bacchus Network in May 2015.

Links

Previous companies

Averett University logo
A Small Orange logo

Timeline

  • Quality Assurance Engineer

    July, 2019 - present

  • Senior eCommerce Support Engineer

    July, 2018

  • eCommerce Support Engineer

    July, 2017

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