Marcy Franks

Marcy Franks currently serves as a Client Success Manager at Valer since November 2023. Prior to this role, Marcy worked as a Project Manager at Engooden Health, where responsibilities included managing implementations from sales handoff to go-live and facilitating project communications. From September 2020 to October 2021, Marcy was a Senior Clinical Solutions Architect at CarePort, providing clinical expertise and advising implementation teams. Marcy’s extensive experience in clinical leadership as a Senior Clinical Advisor at naviHealth spanned a decade, focusing on product implementation and optimization. Earlier roles included a Social Work Team Leader at Winchester Medical Center and a Child Abuse Services Specialist at Warren County Council on Domestic Violence. Marcy began the professional journey at Volunteers of America as an Adult Program Coordinator. Marcy holds a BA in Psychology and Business Administration from Shepherd University.