Nala Muaya

Nala Muaya is an experienced IT support professional with a robust background in providing technical support and consultancy services across various industries. Currently serving as an Onsite IT Support Consultant at Volvo Group since April 2019, Nala has expertise in managing the installation, configuration, and maintenance of both Mac and Windows computer systems, as well as network infrastructure. Previous roles include IT Support Consultant for Tata Consultancy Services, where Nala contributed to the BONNIER Group project, and Customer Support at Hewlett Packard Enterprise, assisting clients across the Nordic countries. Nala's experience also encompasses senior support roles at UNIT4 Poland and technical support for key accounts during the tenure at SITEL. Nala's career began in the Ministry of Education in Ghana, with significant contributions to ICT infrastructure development in educational institutions. Nala holds a Bachelor's Degree in Electrical Engineering with a focus on ICT infrastructure and various professional certifications in IT support and project management.