Glory Rivera serves as a Senior Customer Success Manager at Vonage, starting in November 2023. Previously, Rivera held several positions at Windstream from August 2008 to November 2023, including Senior Account Manager and Partner Client Account Manager III, focusing on business development, account management, and technology sales support. Prior experience includes a role as Senior Technical Consultant at EagleDream Technologies, where responsibilities included developing system requirements for a managed services division, and various supervisory roles at PAETEC Communications, managing order processing, toll-free engineering, and customer service operations. Rivera's career is marked by a commitment to enhancing customer satisfaction and driving business growth. Education was completed at Camden County College.
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