Gregory Mann is an experienced Solutions Architect currently at Vonage since January 2004, where contributions include overseeing the Network Operations Center as an interim Operations Director and providing director-level support to management. Gregory has successfully managed multiple teams, focused on improving incident and change management processes, and developed a Tier II organization to enhance technical support capabilities. Previous roles include Enterprise Solutions Architect at Talkdesk and Database Manager in contract work, as well as System Analyst at Atlas Communications LTD, where key projects involved the implementation of customer support systems and development of international customer rate management. Educational background includes studies at Ocean County College from 1995 to 1997.
This person is not in the org chart
This person is not in any teams
This person is not in any offices