James Henry

James Henry is a seasoned professional with extensive experience at Vonage, where a career began in January 2012 and progressed to the role of Customer Success Manager II. In this capacity, James focuses on client education, consultation, and advocacy, serving as the voice of the customer. Previous roles at Vonage include Channel Marketing Specialist III, Channel Marketing Specialist II, Channel Operations Associate, and Account Management Representative, demonstrating a strong background in sales support, inventory management, and customer retention strategies. Prior experience at GuardMe Security as a Security Consultant involved generating significant business through strategic marketing and client engagement. James holds a Bachelor's degree in Communication and Media Studies from Monmouth University.