Kari Hall

Kari Hall has extensive experience in business analysis and customer support, currently serving as a Business Analyst at Vonage Business since 2014, where responsibilities include product ownership and collaboration on customer-focused service enhancements. Previously, Kari was a Partner Support Representative, leading a team to provide exceptional support to high-tier clients and working closely with development teams on escalations. Initially starting as a Customer Service Representative, Kari was promoted to Porting Team Lead, where duties included training junior agents. Earlier roles included serving as an Accounting Assistant at Lexus of South Atlanta, where responsibilities encompassed customer service and financial support. Education was completed at the University of West Georgia from 2008 to 2012.