Michael Hernandez possesses extensive experience in project management and professional services, with a focus on telecommunications and VoIP solutions. Currently serving as the Manager of Professional Services at Vonage since February 2016, Michael oversees a team of both onshore and offshore members, emphasizing training and upskilling in project management best practices. Previous roles include Supervisor of Project Management and Project Implementation Manager II at Vonage, where responsibilities encompassed managing project teams, facilitating installations, and engaging in pre-sales processes. Michael's prior experience includes positions at Communication Technology Services, Copper State Communications, Integra Telecom, Mitel, and Micor EDC Inc, showcasing a strong background in project coordination, customer relations, and technical installations. Education background includes graduation from Camelback High School in 1999.
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