Vonage
Noboru Goto has extensive experience in customer success and solution management, currently serving as a Senior Customer Success Manager at Vonage since January 2022, where responsibilities include ensuring customer satisfaction and driving product adoption for key customers in Japan. Prior roles include Customer Success Manager at Nexmo, the Vonage API Platform, responsible for onboarding and critical incident management, and Senior Specialist at ITS Communications, managing network operations and project management. Goto's background also encompasses roles in sales and support engineering across various companies, including Comverse Japan and Orange Business Service, emphasizing strong skills in customer relationships and technical solutions. Goto's education includes attendance at several community colleges and racing school in California.
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Vonage
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Vonage is a publicly-held Internet telephony service provider, providing business and residential telecommunication services based on voice over Internet Protocol.