Tao Yan is a seasoned Senior Voice Engineer at Vonage Business since May 2017, with extensive expertise in the BroadSoft platform and F5 technologies. Prior experience includes roles as a VoIP Network Engineer at Broad-Connect Telecom Inc., where support was provided for multiple BroadWorks VoIP systems, and System and Network Administrator at Shift Networks, with significant responsibilities in managing a complex network environment. Educational qualifications include a diploma in IT Telecom System from the Southern Alberta Institute of Technology and a bachelor's degree in Civil Engineering from Guangdong University of Technology. Additionally, training at BroadSoft further enhanced professional capabilities in voice engineering.
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