Irving L. is an experienced professional with a diverse background in management, customer relations, and technical support. Currently serving as Offshore Manager and Team Manager at VOSKER since July 2020, Irving leads a team of subject matter experts, focusing on collaboration and resource optimization. Prior roles include Team Leader at VOSKER's Customer Relations Centre, Technical Advisor in Transformation, and Technical Support Specialist at Teleperformance, where Irving developed expertise in customer service and support. Earlier experience encompasses roles such as General Manager at Frères Restaurant Chinois, where Irving oversaw restaurant operations, menu design, and staff training, along with positions in customer service and telemarketing at various companies. Irving holds a Bachelor of Commerce in Information Technology from Toronto Metropolitan University.
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