Tracy Lehmann

Tracy Lehmann is an experienced professional in sales operations and contact center services, currently serving as Sales Operations Manager and previously as Contact Center Specialist at VOSS since September 2021, following the acquisition of LayerX Technologies. At LayerX Technologies, from April 2013 to October 2021, Tracy held the role of Director of Professional Services, delivering consultation, project management, and transition management services while specializing in Avaya Aura Contact Center. Prior experience includes positions as Manager of Contact Center Development at AGC Networks Inc. and Applications Integrator for Avaya Aura Contact Center at Shared Technologies/Arrow S3, where responsibilities encompassed installation, deployment, design, programming, and training.