GK

Gurpreet Kaur

Technical Support Specialist at Vox Mobile

Gurpreet Kaur has two years of professional experience. In 2020, they began working as a Technical Support Specialist at Vox Mobile. In this role, they interface with other systems, monitors and maintains problem status/resolution information in ServiceNow, and provides break fix/end-user mobility support to users in multiple locations. Prior to this, they worked as a Business Analyst at Global Business Service from 2017-2020. In this role, they acted as the main point of contact between clients and the Engineering team in relation to resolving product issues, completed in-depth analyses for business-optimization projects, and collaborated with stakeholder groups across the organization.

Gurpreet Kaur received their Master's degree in Computer Science from Lovely Professional University between 2015 and 2017. Prior to this, they obtained their Bachelor's degree in Computer Science from CGC College of Engineering, Landran between 2012 and 2015.

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