Michaela Duggins

Michaela Duggins is an experienced professional in the consulting and business optimization field, currently serving as Principal Consultant at Voxai Solutions since June 2018. Prior to this role, Michaela held the position of Senior Business Consultant at NICE Ltd from January 2012 to May 2018. Michaela's expertise also includes managing the Quality Assurance and Client Resolution Department at Egencia from 2009 to 2012. Earlier in Michaela's career, experience at Expedia, Inc. from 2002 to 2009 encompassed roles as Global Network Trainer and Contact Center Liaison.