Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs. To date we have
successfully managed over 400 call programs.

We specialize in the development of flexible, effective, and cost-effective solutions for customers in a variety of fields, including
• Finance
• Insurance
• Utilities
• Energy
• Telecom

With facilities in Canada’s two major economic and social centres, Montreal and Toronto, we can serve your English- and French-speaking customers with complete transparency. This will give your clients a sense of comfort that they are speaking to an agent who understands and speaks the same language.

Our Vision: “to be the leading outsourcer of customized,
innovative contact centre solutions”.

Our Mission:
Through strategic partnerships with our clients, we will strive to be an innovative leader committed to providing high value, qualitative contact centre solutions by leveraging the
best practices, industry expertise, and leading-edge technology.

Our Mission and our commitment are driven by the following quality centric values:
• Client Satisfaction
• Integrity
• Respect
• Accountability
• Collaboration

We foster this culture through empowering, engaging, investing, educating and measuring our employees.

Voxdata

This department assists customers by addressing inquiries, resolving issues, and providing product information.

Customer Support

This department oversees and coordinates the daily operational functions of the organization.

Operations Management

This department is responsible for driving revenue through direct sales efforts and client relationship management.

Sales Department

This department focuses on facilitating and validating operational processes related to credit card activation and verification.

Operations Support

This department manages payroll processing and related financial functions for the organization.

Payroll Services

This department focuses on driving revenue through sales strategies and marketing initiatives.

Voxdata

Org chart

Teams

Customer Support

Operations Management

Sales Department

Operations Support

Payroll Services

Sales and Marketing

Offices