Melissa Duerr

Enterprise Customer Success Manager at Voxie

Melissa Duerr has a diverse work experience spanning various industries. Melissa most recently worked at Voxie as an Enterprise Customer Success Manager starting in March 2023. Prior to that, they were at Emporos where they held two roles, including Success Management Supervisor from April 2022 to February 2023, and Sr. Customer Success Manager from April 2021 to April 2022. Before Emporos, Melissa worked at MDS (Medical Data Systems, Inc.) as a Client Services Manager from August 2019 to July 2020. Melissa also gained experience as the Director of Client Solutions at EvolveGene from April 2017 to September 2018. Melissa's earlier experience includes roles as a Group Lead in Client Services at Quest Diagnostics from October 2013 to April 2017, and as an Account Executive/ Assistant Manager at Enterprise Holdings from January 2008 to July 2013. Melissa began their career as the Marketing and Event Manager at John Robert Powers from August 2005 to November 2007 and also worked as an Independent Contractor in the same capacity during that time.

Melissa Duerr attended Auburn University at Montgomery but did not complete a degree or specify a field of study. In addition to their college experience, they have obtained two certifications. In December 2018, they completed the Teaching English as a Foreign Language (TEFL) certification program at the International TEFL Academy. Melissa achieved another certification in January 2023, titled "Setting up CS Ops for maximum revenue impact," from Growth Molecules™.

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Previous companies

Quest Diagnostics logo
Emporos Systems Corporation logo

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Timeline

  • Enterprise Customer Success Manager

    March, 2023 - present

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